Leader Development Institute
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Buffalo NY 2017
How to Build a High Performance Work Team
The Hard Skills of Leadership
How to Get More Done in Less Time
Managing Multiple Priorities
Raise Your EQ
Managing Change Burnout & Negativity
Setting the Stage for Management Success
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LEADERSHIP, MANAGEMENT AND SUPERVISORY SKILLS
COMMUNICATION AND CUSTOMER SERVICE SKILLS
COACHING AND TEAMBUILDING SKILLS
STRESS AND TIME MANAGEMENT
Full Catalog PDF
Values Based Culture
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WHAT YOU WILL TAKE AWAY:
Communicate powerfully with body language, tone and words
Improve your power through the written word
Learn a critical thinking technique to be assertive with the most difficult personalities
Personal empowerment techniques when you’re feeling self-doubt
Get your point heard in meetings
Learn powerful/assertive responses to one line insults and sarcasm
Improve your first impression
Confront others’ annoying habits in a warm, positive, non-combative way
Register for Pittsburgh Events Today!
Pittsburgh, PA Upcoming Seminars
Sponsored by Pittsburgh Federal Executive Board
April 25, 2017
Assertiveness Skills for the Administrative Professional
Special Pricing for
Administrative Professional Week Including Continental Breakfast
As an Admin, others sometimes try to over- assert themselves with you or manipulate you into doing more than your fair share of work.
How do you say ‘no’ to an unreasonable request without hurting your career?
How do you manage…upwards?
How can you improve the power of your words through speaking and writing without sounding aggressive?
Learn the secrets of finding the assertive middle ground with even the toughest personalities but without compromising the relationship.
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