| What You Will Cover - 6 standards that MUST be in place to deal with poor performance and behavior
- The world's best formula for dealing with any associate issue or conflict
- 5 beliefs needed to deal effectively with people
- How to deal effectively with the Blamer, Whiner, Defiant, Gossiper, and Early Retiree
| About the program
Wouldn't it be great if every employee did his or her job well? Wouldn't it be heavenly if every employee came to work with a great attitude? Well, we know this is wishful thinking. Some employees just don't do the jobs they are hired to do or exhibit the behaviors needed to build sustain high morale. Most people are coachable and accept constructive feedback...others – well, let’s just say they can be a challenge. Their behavior and performance affect productivity and morale. How do we deal with these people? This 1 or 2-day workshops will give you the tools and tips necessary to deal with the performance and behavioral issues you are facing. By the end of the workshop, you will feel confident to take the appropriate actions with any associate who doesn't meet performance or behavioral standards. |
